Layr is an Atlanta-based, rapidly growing Insurtech dedicated to enabling commercial insurance brokerages to serve their clients better. At Layr, we are at the forefront of designing, developing, and implementing technology to guide the insurance industry into the digital age. We have deep insurance knowledge, insight, and experience, and we work tirelessly to improve and distribute our entirely new and more effective insurance technology to the small business market. We are a culturally vibrant team of forward-thinkers, passionate about innovation, obsessed with technology, and committed to building a collaborative, ever-progressing, action-oriented, integrity-instilled, close-knit, diverse/inclusive & beyond nation-wide team.

Layr has raised venture capital to combine innovative, cutting-edge technology with commercial insurance industry expertise and is rapidly expanding throughout the country. Small business insurance is $120 BILLION undersold in the US alone. Layr is digitizing and automating the small business insurance space with our client-first insurance platform. To do this, we need help from smart, gritty, outside-the-box thinkers (like you!) to keep innovating and moving forward.

We are looking for the right individual with a positive attitude that can adapt quickly to a fast-paced and technology driven environment.

Key Responsibilities

• Leverage your knowledge of commercial insurance to assist account managers with day-to-day administration of multiple books of business including daily calls and emails
• Work with different carrier/wholesaler documents and able to adapt to their unique styles and habits
• Utilize advanced Agency Management System (AMS) navigation experience (example: Epic, QQ, Sagitta, etc.) to manage client accounts and insurance policies effectively
• Enhanced knowledge of Microsoft Excel to organize data and documents effectively
• Collaborate with team members, adapting quickly to new situations, and demonstrating a team-player attitude
• Efficiently manage time and workflow to ensure tasks are completed promptly and accurately

Qualifications

• Must have an active P&C license 
• Prior experience in customer success, or a related role
• 18 months+ knowledge of commercial insurance and experience working with carriers and wholesalers in excess market
• Proficient in Microsoft 365

This remote position involves extensive communication with colleagues using Microsoft 365. The candidate must have a quiet and private location to work from and fast Internet (200 Mb to 1 Gb) for seamless, fluid communications.